Kudos Research Commitment on COVID-19
At Kudos Research we are firmly committed both to delivering our services and solutions to the highest possible standard and to protecting the health and wellbeing of our staff and clients. We understand the importance of maintaining close partnership with our clients during the current period of uncertainty, and in particular providing reassurance that we are respecting agreed project rules and policies and have the right procedures in place to ensure the safe continuation of business.
We remain operational in London and Berlin. We have fully replicated our physical telephone unit set up, capacity and quality processes utilising our remote satellite worker model, enabling fieldwork and project management to continue seamlessly via our browser based CATI and phone systems.
As such, we do not expect day-to-day business operations or client work to be impacted significantly.
We have a business continuity framework in place covering an extensive range of business continuity eventualities, including the impact of pandemic illnesses. As part of this framework we have a team in place across the company who are carefully monitoring the development of the Covid-19 outbreak.
This includes:
- Daily monitoring of the advice and guidance issued by the Department of Health and Social Care, Public Health England and World Health Organisation
- Monitoring of Foreign and Commonwealth Office travel advice for staff travelling between our offices or to clients
- Encouraging our staff to offer alternatives to face to face meetings wherever appropriate
- Sharing regular Internal communications to provide updates to our staff, and guidance on best practices to prevent the spread of any illness
- Extensive provision of sanitisers and disinfectant wipes with frequent deeper cleaning of all equipment and offices
- Engagement with third-party suppliers over their readiness for dealing with a Covid-19 pandemic
- Screening all current/prospective workers and visitors to check recent travel history in line with advice from the Foreign and Commonwealth Office and limiting staff travel
- Recommending people take NHS 111 online advice on self-assessment and isolation as appropriate if they are feeling unwell or showing any signs of infection
In addition to continuing to take advice from leading public authorities, we will continue to enact our Business Continuity plans, watch carefully for new developments, adapt our policies, and put in place further appropriate and precautionary measures should this be necessary.
If you have any immediate questions or require any further information, please don’t hesitate to contact us.
